Terms & Policies

    Sales Terms

    Sales Terms

    Customers must have a tax I.D. number to order.

    There is a $500.00 minimum. Or order Master Pack per item.

    All prices are FOB Stafford, TX(Houston) our warehouse. Customers pay whatever the shipping charge, we do not make money on shipping.

    All orders are COD or prepaid by credit card, all credit terms must apply and with our approval.

    NSF checks are subject to a $20 fee.

    We accept Visa, Master and Amex credit card.

    To order please call between: 10:00 AM - 6:30 PM US Eastern Standard Time, or email us at anytime.

    For our sales contact:

    Sales:

    Email:  info@bvproduct.com

    Phone: 832-987-1690. Fax: 832-956-1981.

    Click here for Credit Application Form:

     

    Click here for Credit Card Authorization Form:

    Return and Exchange

    Sales Return Policy

    All sales are final.

    We will replace broken/damaged merchandise provided we are notified within 15 days of receipt of the product. Therefore, we suggest that you always check your merchandise as soon as it is received.

    If a problem is detected with one of the products, call our Customer Service Department immediately at 1-832-987-1690. 

    If external damages to a package are evident, please notify the delivery driver before accepting the package and retain all packing material until you contact the Customer Service Department.

    Items Returned without authorization will be refused.